Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal information you provide voluntarily, such as name, email address, and project details when you submit a form (Free Trial, Quote, or Contact).
• Project-related materials, including images or files you upload or share via links.
• Technical data, such as IP address, browser type, device information, and pages visited, collected via standard analytics tools.

We do not intentionally collect sensitive personal data.

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

• Responding to inquiries and service requests
• Providing and delivering our services
• Communicating about projects, timelines, or updates
• Improving website performance and user experience
• Meeting legal or regulatory obligations

We do not sell or rent your personal data to third parties.

3. Legal Basis for Processing (GDPR)

Where GDPR applies, we process personal data based on one or more of the following legal grounds:

• Consent – when you voluntarily submit information via our forms
• Contractual necessity – to provide requested services
• Legitimate interests – to operate and improve our business and Website
• Legal obligations – where required by law

4. Data Sharing & Third Parties

We may share limited data with trusted third‑party service providers strictly for:

• Website hosting and infrastructure
• File transfer and storage
• Analytics and performance monitoring

All third‑party providers are required to protect your data and process it only according to our instructions.

5. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purpose for which it was collected
• Comply with legal, accounting, or contractual requirements

Project files and communications may be retained for a reasonable period for operational continuity, unless deletion is requested earlier.

6. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Request data portability where applicable

To exercise these rights, please contact us using the details below.

7. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Cookies & Analytics

We may use cookies or similar technologies to understand how visitors use the Website and to improve functionality.

You can control cookie usage through your browser settings.

9. International Data Transfers

Your information may be processed or stored outside your country of residence, including in Viet Nam. We take steps to ensure that appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of the Website after changes indicates acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact us at:

hello@digihomestudio.com